Shipping & Delivery Policy

This Shipping & Delivery Policy applies to orders placed on kgaagritech.com owned and operated by Arun Kumar, having its registered office at G-123 3rd Floor Sector-63 Noida, Uttar Pradesh, India.

By placing an order on our Website, you agree to this Shipping & Delivery Policy.

1. Eligibility for Returns

• Orders are processed within 1–3 business days (excluding Sundays and public holidays).
• Processing includes order verification, quality check, and dispatch.
• Orders placed after [12:00 PM IST] will be processed the next business day

2. Eligibility for Returns

• We currently ship across India.
• Remote or special pin codes may require additional delivery time.
• International shipping, if offered, will be subject to customs regulations and additional charges.

3. Shipping Charges

• Shipping charges are clearly mentioned at checkout.
• We may offer free shipping on selected products or above a minimum order value.
• Any applicable taxes or delivery fees will be disclosed prior to payment.

4. Delivery Timeline

1. Estimated delivery timelines after dispatch:

• Delhi NCR: 1–4 business days
• Metro Cities: 3–6 business days
• Rest of India: 4–9 business days

2. Delivery timelines are estimates and may vary due to:

• Courier partner delays
• Weather conditions
• Government restrictions or holidays

5. Delivery Partners

We work with trusted third-party courier and logistics partners to ensure safe and timely delivery of your orders.

6. Order Tracking

• Once your order is dispatched, a tracking ID and link will be shared via email/SMS/WhatsApp.
• Customers can track the shipment through our Website or courier partner’s portal.

7. Delivery Attempts

• Our courier partner will make 2–3 delivery attempts.
• If delivery fails due to incorrect address or unavailability, the shipment may be returned to us.
• Re-shipping costs, if applicable, will be borne by the customer.

8. Address Accuracy

• Customers are responsible for providing accurate and complete delivery details.
• We are not liable for delays or non-delivery caused by incorrect or incomplete address information.

9. Damaged or Missing Packages

• If the package appears damaged at the time of delivery, customers should refuse delivery or record the issue with the courier partner.
• Any issues must be reported to us within 48 hours of delivery with proper images/videos.

10. Delayed or Non-Delivery

• While we strive to ensure on-time delivery, delays may occur due to unforeseen circumstances.
• We shall not be held liable for delays caused by factors beyond our reasonable control.

11. Delayed or Non-Delivery

• In some cases, orders may be shipped in multiple packages and delivered separately.

12. Delayed or Non-Delivery

• Address changes are allowed only before dispatch.
• Once shipped, delivery details cannot be changed.

13. Policy Updates

• We reserve the right to update or modify this Shipping & Delivery Policy at any time without prior notice.
• Changes will be effective upon posting on the Website.

14. Contact Information

1. For shipping or delivery-related queries, contact:

• Email: support@kgaagritech.com
• Phone: 9205100153
• Address: G-123,3rd Floor, Sector-63, Noida, Uttar Pradesh, India.