Refund & Return Policy

This Refund & Return Policy applies to purchases made from kgaagritech.com owned and operated by Arun Kumar, having its registered office at G-123 3rd Floor Sector-63 Noida, Uttar Pradesh, India.

By placing an order on our Website, you agree to the terms outlined below.

1. Eligibility for Returns

1. A product may be eligible for return if:

• It is damaged, defective, or incorrect at the time of delivery
• It is returned within [7] days from the date of delivery
• It is unused, and in original condition with all tags, manuals, and packaging intact

2. Non-Returnable Items

• The following items are not eligible for return or refund, unless received damaged or defective:
• Perishable goods
• Personal care / hygiene products
• Once approved, the product must be shipped back or handed over to our pickup partner
• Return shipping may be free or chargeable, as per product category and reason for return.

3. Return Request Process

1. To initiate a return:

• customer support at [• Email: support@kgaagritech.com , 9205100153] within the return period
• Provide your order number, images/videos of the product (if damaged/defective)
• Personal care / hygiene products
• Customized or made-to-order products
• Digital products or downloadable content
• Items clearly marked as Non-Returnable

4. Inspection & Approval

• All returned products will undergo a quality inspection
• Approval of refund/exchange is subject to successful inspection
• If the product fails inspection, it will be sent back to the customer

5. Refund Method

1. Once approved:

• Refunds will be processed to the original mode of payment
• For Cash on Delivery (COD) orders, refunds will be made via bank transfer or UPI

6. Refund Timeline

• Refund initiation: Within 3–7 working days after inspection
• Amount reflected to bank/payment source:
• UPI/Wallets: 2–5 working days
• Debit/Credit Card: 5–10 working days
• Net Banking: 3–7 working days
• (Actual time may vary depending on the bank/payment provider.)

7. Cancellation Policy

• Orders can be cancelled before shipping
• Once shipped, cancellation will not be allowed and normal return policy will apply
• Refund for cancelled orders will be processed as per refund timeline

7. Partial Refunds

1. Partial refunds may be issued in cases such as:

• Missing accessories
• Visible signs of use
• Damage not caused due to delivery

8. Replacement / Exchange

• Replacement will be processed subject to product availability
• If replacement is not available, a refund will be issued
• Exchanges are allowed only for eligible products

9. Fraudulent & Abuse Prevention

1. We reserve the right to:

• Reject refund requests if misuse or fraud is suspected
• Block accounts with repeated return or refund abuse

10. Change in Policy

• We reserve the right to modify this Refund Policy at any time without prior notice.
• Any changes will be updated on the Website and become effective immediately.

11. Contact Information

1. For any questions or concerns, contact us at:

• Email: support@kgaagritech.com
• Phone: 9205100153
• Address: G-123,3rd Floor, Sector-63, Noida, Uttar Pradesh, India.